Terms & Conditions

Welcome to Amorpho’s online shop!

 

Please read the following terms and conditions carefully as they apply to all orders made on our website. If you have any queries regarding our terms & conditions, please reach us at hello@amorpho.pt.

 

Refund Policy

 

If you change your mind, or the product you received is not what you expected, please inform us by email at hello@amorpho.pt within 14 days of receiving your order. Unfortunately, after 14 days we cannot proceed with a full refund or exchange. 

 

Returns are processed within two weeks and refunds may take up to 2 additional working days to be made available in your account.

If you have paid via PayPal or MB Way, we will refund you according to the policies and methods adopted by the providers. If you have any queries regarding the refund process, please reach us at hello@amorpho.pt.

 

All damages must be reported by email at hello@amorpho.pt within 24 hours of delivery. 

In case of proven damage and according to availability, you can choose to either return or exchange the goods, however, please allow us to proceed with the return. If you choose to return the goods yourself, the debited sum from your credit or debit card will be re-credited to your account as soon as the goods are received at our headquarters. 

 

All returns accepted by Amorpho should be made by post to our headquarters, following our instructions in order to preserve the goods. 

If we realize goods are sent back to us with damage, losses or in unsalable conditions not caused by us, you may not be entitled to a refund.

 

Shipping Policy

 

All orders are processed within 1-2 weeks from Lisbon, Portugal.

Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email once your order has been dispatched. 

All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be given a refund for the unavailable artwork(s).

 

We offer worldwide delivery up to 1-2 weeks if your address is in Portugal or some European locations. It will take a maximum of 30 days for the rest of the world, however, we will strive to be as brief as possible.

Amorpho shipping includes standard delivery, insurance and will be accordingly safely packed.

Portugal and EU residents are subject to VAT.

For international orders, additional fees may be added by the providing companies.

Any further inquiries on shipping should be directed to hello@amorpho.com.

 

Payment

 

Orders are only processed after payment confirmation. Once the payment has been confirmed, we will send you an email confirming that the order has been processed. It may take a few days for the payment to be processed in your account.

To make a payment at our website you must use Paypal, Visa or Mastercard.

 

Copyright Policy

 

Amorpho firmly respects the intellectual property rights of others and expects users of Amorpho online shop to do the same.

All available artworks for sale are original copies and were entirely and exclusively produced by the respective artists. Copyrights belong to the corresponding artist.

Please note that by placing an order, you are purchasing the physical artwork only, and therefore not entitling you to any rights under copyright or related rights over the artwork. Copyright or related rights require separate negotiation with the intellectual property applicable owner.

 

Artworks display

 

Displayed artworks images are for illustrative purposes only. We seek to display the colours accurately but are not accountable for any non-conformity between your computer or device’s display of colours, and the real colours of the physical artwork.